Privacy Policy – Neptune Enterprises
Effective Date: 01-01-2026
Neptune Enterprises (“we”, “our”, “us”) is an independent third-party home appliance service provider offering washing machine, refrigerator, and water heater repair and maintenance services.
We respect your privacy and are committed to protecting your personal information.
1. Information We Collect
We may collect the following information when you visit or contact us through our website:
Name
Mobile number
Email address
Address (only for service purposes)
Service request details
IP address & basic website usage data (for security and analytics)
👉 We do NOT collect sensitive personal data such as bank details, passwords, or Aadhaar information.
2. How We Use Your Information
Your information is used only for legitimate business purposes, such as:
Responding to your service inquiries
Scheduling appliance repair or maintenance
Customer support and communication
Improving our website and services
Legal and security compliance
👉 We do not misuse or sell your data.
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Information may be shared only if required:
To comply with legal obligations
To protect our business from fraud or misuse
With technicians solely for providing requested service
4. Brand Disclaimer (Very Important for Google Ads)
Neptune Enterprises is an independent service provider.
We are NOT an authorized service center for any appliance brand unless explicitly stated.
All brand names, logos, and trademarks (if mentioned) belong to their respective owners
Brand names are used only for identification and service compatibility reference
5. Cookies & Tracking
Our website may use basic cookies to:
Improve user experience
Analyze website traffic
You can disable cookies in your browser settings if you prefer.
6. Data Security
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online transmission is 100% secure, and users share information at their own discretion.
7. External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
8. Your Consent
By using our website or submitting your information, you consent to this Privacy Policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
10. Contact Information
If you have any questions regarding this Privacy Policy, please contact us:
Neptune Enterprises
📞 Phone: [9941345150]
📧 Email: [neptuneenterprisesjs@gmail.com]
🌐 Website: https://www.neptuneenterprises.in