Effective Date: [22/09/2025]
At Neptune Enterprises, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following information when you interact with us:
- Personal Information: Name, phone number, email address, physical address (when you contact us or request a service).
- Usage Data: IP address, browser type, device information, pages visited, and time spent on our site (collected via cookies and analytics tools).
2. How We Use Your Information
Your information is used to:
- Respond to service inquiries and provide repair or maintenance services.
- Improve our website experience and service offerings.
- Communicate with you regarding appointments, updates, or promotional offers (if you consent).
- Comply with legal and regulatory requirements.
3. Data Sharing
We do not sell, rent, or trade your personal information. We may share data only with:
- Service partners or technicians for fulfilling service requests.
- Legal authorities if required by law.
4. Cookies and Tracking
We use cookies and analytics tools to improve user experience. You can disable cookies in your browser settings, but some features of the site may not work properly.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your data.
- Opt-out of marketing communications at any time.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites.
8. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”